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Level of perceived importance of managers' competencies among nurses in Corazon Locsin Montelibano Memorial Regional Hospital (CLMMRH).

Author

Related Institution

Nursing Service Division - Corazon Locsin Montelibano Memorial Regional Hospital

Abstract

Introduction: 


Nurse Managers can greatly influence the success of health care organizations because of their


management role, especially at the unit level, thus the role of Nurse Managers is critical in the


delivery of safe and quality care (Chase, 2010). CLMMRH is an ISO 9001:2015 accredited


institution with the mission, vision, goals and objectives anchored on international standards of


practice. The nurse managers of this institution, therefore, play an important role in maintaining t


he standards of practice focus on patient safety and in achieving the institutional mission and


vision. 


 


Objectives


This study was conductedto explore the importance of knowledge and ability to use nurse managers' competencies as perceived by the nurse managers of CLMMRH.


 


Material and Methods


The instrument used was a modified 2010standardized Chase Nurse Manager Competency Instrument and were administered to one hundred five (105) participants consisted of thirty two (32) Nurse Administrators and seventy three (73) Head Nurses. The sample size was computed using stratified random sampling with proportional allocation. An online Randomizer was used in identifying the participants. The instrument was tested for validity and reliability. Gathered data were processed using electronic software package (SPSS) and the statistical tools that were used are Mean, Frequency, Kendall's Tau, Kruskall Wallis and Mann Whitney U. 


 


Results


The majorityof the nurse managers who participated in the study were 25 to 64 years old, female, married,  with postgraduate studies in nursing, 10 to 29 years management experience and  4 to 38 years' experience as a registered nurse. The four nurse manager competencies namely the knowledge of the heath care environment, communication and relationship management, leadership and professional were perceived essentially important.Business skills and principles competency construct was perceived moderately important.  A significant relationship between the knowledge and ability to use nurse managers' competencies was noted. There was no significant difference on the perceived importance of manager's competencies between knowledge and ability to use categories to the demographic and organizational profile. Furthermore, a significant difference was noted on the perceived importance of nurse manager's competencies in terms of knowledgeto the educational attainment. Content analysis from the open ended questions indicated that communication and human relationship was the most important competency identified by the nurse managers followed by leadership. Written comments had suggested that negative attitude/outlook, lack of leadership and management skills, lack of unity and teamwork, lack of opportunity for professional growth and uncontrollable work situation are the hindrances for the acquisition of knowledge and the ability to use nurse managers' competencies. 


 


Conclusion


The participants from the top to the unit management level perceived the different nurse managers' competencies essential in the performance of their duties and responsibilities. The participants also recognized that they must possess these competencies to help the institution achieve excellence in healthcare services being a nurse manager of an ISO 9001:2015 accredited institution. The result implied that these competencies were acknowledged necessary by the participants in relation to the major role they play in the journey of the institution towards meeting its vision: to be the Premiere Tertiary Healthcare, Training and Research Facility by the Year 2020. Postgraduate studies greatly influence the nurse managers' perception of the importance of acquiring knowledge of healthcare environment (Nursing Practice Standards, Nursing Care Delivery Systems and among others)


 

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